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Leaving for London?

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TRAVEL INSURANCE FOR THE UK

Whether you're living it large in London, seeing the sites in Scotland or wandering around Wales, our UK travel insurance
will cover your British holiday for medical expenses, trip cancellation, lost luggage, family emergencies & more! 
What are you waiting for? Zoom to it!

LONDON QUICK GUIDE


A trip to the UK wouldn't be complete without a visit to the big smoke. London’s reputation as one of the world's most cosmopolitan capitals is well earned and can tempt even the most jet-lagged traveller. Whether you're after shopping, culture, theatre, museums, art galleries, parks or pubs... the capital has it all. What are you waiting for? Zoom to London!

No matter which kind of UK experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

 

ON ARRIVAL

Alright Geeza, you've arrived in the mother land. If you’re landing in Heathrow and heading into London, there’s a plethora of transport choices available for you, no matter your budget.  The fastest link between Heathrow and central London is by catching the train into Paddington that runs every 15 minutes. Or why not hop on the tube, the Piccadilly Line gets you right into the center of London in about 45 minutes for less than a tenner. Buses run throughout the day, from £10 taking less than an hour into Victoria coach station. Or if you want to sit back and relax and arrive in true London style, a black cab will cost about £50 and takes about an hour.

GETTING AROUND

London is a wonderfully diverse and cosmopolitan city – and it’s also rather large, so it pays to be prepared before you arrive to know the best way to get around! Fortunately for tourists, many of the popular attractions are all located in central London, making it a bit easier. The cheapest way to travel around the city is by getting a 1, 2, 3 or 6 day London Pass + Oyster Travelcard. The Oyster Travelcard (similar to Opal or Myki) covers journeys on London’s public transport network including underground, buses, overground trains and the DLR - any time of day, any day of the week! For more tips on how to get around, head to the Transport for London site.
 

BEST TIME TO VISIT

You’re in the northern hemisphere now, so start thinking about switching your seasons. Forget prawns and swimmers and days down the beach, and think mulled cider, roast dinners and kicks of culture.  You can visit the UK all-year-round depending on what type of trip takes your fancy.  Spring is nice (March-May), when the temperatures are mild and the city's parks are green and blooming. However, late spring and into summer (June-August) is prime tourist season, when the hordes of tourists arrive and hotel and flight prices begin to surge. If you have never experienced a cold Christmas, London in December won’t disappoint. The city sparkles with twinkling lights and festive events throughout the holiday season. However, rememeber that central London is usually overrun with holiday shoppers, especially at Oxford Street, so be prepared to battle the crowds!

WHERE TO GO

There’s just too much to fit in, so rather than explaining each in detail, we thought we’d provide you with our hot list so you can go and research for yourself.  After all, planning your trip is half the fun. Enjoy!

TOURISTY LIST: Buckingham Palace. Big Ben. Covent Garden. Trafalgar Square. London Eye. Horse Guards Parade.

FOOD FOR THOUGHT: Borough Market, Brick Lane, Spitalfields Market. Soho. Camden Market.

SHOP TIL YOU DROP: Oxford Street. Regent Street. Bond Street. Selfridges. Harrods. Portobello Market.  

EPIC CULTURE: Natural History Museum. St Pauls Cathedral. Tower of London. Tate Modern. Somerset House. National Portrait Gallery.

GREENERY: Hyde Park. Hampstead Heath. St James Park. Kew Gardens.

For more fun ideas visit Time Out London. 

MUST KNOW TIPS

You don’t need us to tell you that you can’t rely on the good olde English weather, so it goes without saying, if you’re out exploring the big smoke, pack an umbrella! Big cities attract opportunists, so hold your bags close in big crowds, especially when traveling on trains or buses to avoid pocket pinchers. Don’t pass up on the fantastic museums London has to offer – most are totally free. Need to grab a bite? Don’t leave blighty without trying a Marks & Spencer sandwich, a quick, cheap and tasty lunch perfect for when you're on-the-go. Embrace the busy tube, but if it’s not for you, a ride with a London cabby is an experience that shouldn’t be missed. 

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else in Europe on your holidays? Check out our quick guide on travel insurance for Europe. If it's an Asian experience you're looking for, stop by terrific Thailand or sassy Singapore. We've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 

WHY BUY WITH ZOOM

Medical cover

medical cover

Relax knowing that your hospital expenses for injury or illness are covered with Zoom's unlimited medical coverage. Zoom to top notch cover!

travel delays

Travel delays

Setbacks on your sojourn are never much fun. Cover your UK travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover

luggage COVER

Your stuff is precious and we get that. Take off on your Blighty break knowing your luggage is protected with Zoom.

Family emergencies

Family emergencies

Had to rush home or cancel your trip due to a family emergency? We'll cover your non-refundable deposits so you can focus on the rest.

Cover in a flash

Cover In A Flash

We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.

Car Hire Excess

rental car excess

If you regularly hire a car on holiday then our rental vehicle excess add-on is a must for your next trip. We cover your wheels with no worries!

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

COMPARE UK TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive
Emergency included included included
24/7 Emergency Assistance Service included included included
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Medical unlimited unlimited unlimited
Overseas Emergency Medical & Hospital ExpensesSO unlimited unlimited unlimited
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental ExpensesO $1,000 $1,000 $1,000
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of RemainsO $25,000 $25,000 $25,000
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Hospital Cash AllowanceSO $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Permanent DisabilityO $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of IncomeSO $10,400
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items $5,000 $10,000
Travel Documents & Transaction CardsO $2,000 $5,000
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Luggage & Personal EffectsAS $5,000 $10,000
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Theft of CashPO $250
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects Delay ExpensesASO $500
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
Cancellation & Delay chosen limit chosen limit
Pre-Departure Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to JourneyA $2,000
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption chosen limit chosen limit
On-trip Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
AS
$10,000 $25,000
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay ExpensesS $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport ExpensesO $2,000
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other $2,500,000 $2,500,000 $5 million
Personal LiabilityP $2,500,000 $2,500,000 $5 million
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Medical Only

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Standard

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Luggage & Personal Items $5,000
  • Travel Documents & Transaction Cards $2,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Luggage & Personal Effects $5,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $10,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.

Comprehensive

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Permanent Disability $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
  • Loss of Income $10,400
  • Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
  • Luggage & Personal Items $10,000
  • Travel Documents & Transaction Cards $5,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash $250
  • Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
  • Luggage & Personal Effects $10,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses $500
  • Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • Pre-Departure Amendments to Journey $2,000
  • Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $25,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • Special Event Transport Expenses $2,000
  • Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
  • Other $5 million
  • Personal Liability $5 million
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Snow unlimited
  • Emergency Rescue unlimited
  • Medical transfer or evacuation if you injure yourself whilst on the ski slope
  • Snow Pack $750
  • Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
  • Resort Closure $1,000
  • Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
  • Winter Sports Equipment Cover $1,500
  • We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
  • Winter Sports Equipment Hire $1,000
  • Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
  • Bicycle Pack $15,000
  • Bicycle Cover $15,000
  • Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.

A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.

UK TRAVEL INSURANCE FAQs

The UK is one of the most popular destinations for Aussie tourists, so we've had a fair few questions in the past. 
You can find answers to the most common travel insurance queries below, so that you're in the know before you go.
  • Am I covered medically while holidaying in the UK?
  • Australia and the United Kingdom share reciprocal healthcare agreements meaning you will have access to government medical facilities and care while travelling in the UK. However, this agreement would not cover you for repatriation back to Australia should you so need it, or any trip cancellation cover, luggage protection, additional accommodation costs which would be included as part of your Zoom travel insurance policy. 

  • Am I covered for bad weather in Blighty?
  • At zoom, we cover you in the event that your trip and pre-arranged bookings are affected by an unforeseen natural disaster. However we cannot cover you for lack of holiday enjoyment for a bit if rainy weather.

  • How do alcohol and drugs affect my cover?
  • Pining for a pint? When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities across Great Britain?
  • Check out our Adventure Pack to understand our activities cover.

  • Am I covered for pick pocketing in the UK?
  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

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