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TRAVEL INSURANCE FOR THE UK

Whether you're living it large in London, seeing the sites in Scotland or wandering around Wales, our UK travel insurance
will cover your British holiday for medical expenses, trip cancellation, lost luggage, family emergencies & more! 
What are you waiting for? Zoom to it!

LONDON QUICK GUIDE


A trip to the UK wouldn't be complete without a visit to the big smoke. London’s reputation as one of the world's most cosmopolitan capitals is well earned and can tempt even the most jet-lagged traveller. Whether you're after shopping, culture, theatre, museums, art galleries, parks or pubs... the capital has it all. What are you waiting for? Zoom to London!

No matter which kind of UK experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

 

ON ARRIVAL

Alright Geeza, you've arrived in the mother land. If you’re landing in Heathrow and heading into London, there’s a plethora of transport choices available for you, no matter your budget.  The fastest link between Heathrow and central London is by catching the train into Paddington that runs every 15 minutes. Or why not hop on the tube, the Piccadilly Line gets you right into the center of London in about 45 minutes for less than a tenner. Buses run throughout the day, from £10 taking less than an hour into Victoria coach station. Or if you want to sit back and relax and arrive in true London style, a black cab will cost about £50 and takes about an hour.

GETTING AROUND

London is a wonderfully diverse and cosmopolitan city – and it’s also rather large, so it pays to be prepared before you arrive to know the best way to get around! Fortunately for tourists, many of the popular attractions are all located in central London, making it a bit easier. The cheapest way to travel around the city is by getting a 1, 2, 3 or 6 day London Pass + Oyster Travelcard. The Oyster Travelcard (similar to Opal or Myki) covers journeys on London’s public transport network including underground, buses, overground trains and the DLR - any time of day, any day of the week! For more tips on how to get around, head to the Transport for London site.
 

BEST TIME TO VISIT

You’re in the northern hemisphere now, so start thinking about switching your seasons. Forget prawns and swimmers and days down the beach, and think mulled cider, roast dinners and kicks of culture.  You can visit the UK all-year-round depending on what type of trip takes your fancy.  Spring is nice (March-May), when the temperatures are mild and the city's parks are green and blooming. However, late spring and into summer (June-August) is prime tourist season, when the hordes of tourists arrive and hotel and flight prices begin to surge. If you have never experienced a cold Christmas, London in December won’t disappoint. The city sparkles with twinkling lights and festive events throughout the holiday season. However, rememeber that central London is usually overrun with holiday shoppers, especially at Oxford Street, so be prepared to battle the crowds!

WHERE TO GO

There’s just too much to fit in, so rather than explaining each in detail, we thought we’d provide you with our hot list so you can go and research for yourself.  After all, planning your trip is half the fun. Enjoy!

TOURISTY LIST: Buckingham Palace. Big Ben. Covent Garden. Trafalgar Square. London Eye. Horse Guards Parade.

FOOD FOR THOUGHT: Borough Market, Brick Lane, Spitalfields Market. Soho. Camden Market.

SHOP TIL YOU DROP: Oxford Street. Regent Street. Bond Street. Selfridges. Harrods. Portobello Market.  

EPIC CULTURE: Natural History Museum. St Pauls Cathedral. Tower of London. Tate Modern. Somerset House. National Portrait Gallery.

GREENERY: Hyde Park. Hampstead Heath. St James Park. Kew Gardens.

For more fun ideas visit Time Out London. 

MUST KNOW TIPS

You don’t need us to tell you that you can’t rely on the good olde English weather, so it goes without saying, if you’re out exploring the big smoke, pack an umbrella! Big cities attract opportunists, so hold your bags close in big crowds, especially when traveling on trains or buses to avoid pocket pinchers. Don’t pass up on the fantastic museums London has to offer – most are totally free. Need to grab a bite? Don’t leave blighty without trying a Marks & Spencer sandwich, a quick, cheap and tasty lunch perfect for when you're on-the-go. Embrace the busy tube, but if it’s not for you, a ride with a London cabby is an experience that shouldn’t be missed. 

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else in Europe on your holidays? Check out our quick guide on travel insurance for Europe. If it's an Asian experience you're looking for, stop by terrific Thailand or sassy Singapore. We've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 

WHY BUY WITH ZOOM

Medical cover

medical cover

Relax knowing that your hospital expenses for injury or illness are covered with Zoom's unlimited medical coverage. Zoom to top notch cover!

travel delays

Travel delays

Setbacks on your sojourn are never much fun. Cover your UK travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover

luggage COVER

Your stuff is precious and we get that. Take off on your Blighty break knowing your luggage is protected with Zoom.

Family emergencies

Family emergencies

Had to rush home or cancel your trip due to a family emergency? We'll cover your non-refundable deposits so you can focus on the rest.

Cover in a flash

Cover In A Flash

We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.

Car Hire Excess

rental car excess

If you regularly hire a car on holiday then our rental vehicle excess add-on is a must for your next trip. We cover your wheels with no worries!

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

COMPARE UK TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail 		Medical Only Standard Comprehensive MOST POPULAR
MEDICAL Unlimited Unlimited Unlimited
24/7 Emergency Assistance Services Unlimited Unlimited Unlimited
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Overseas Emergency Medical & Hospital Expenses^ Unlimited Unlimited Unlimited
Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
Includes Dental Expenses (per person) $500 $500 $500
Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
Additional Expenses - $10,000 $50,000
Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
Includes Family Emergency - Yes Yes
Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
Includes Resumption of Journey - $3,000 $3,000
Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
Includes Emergency Companion Cover - Yes Yes
Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
Hospital Cash Allowance^^ - $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Accidental Death - - $25,000
A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
Permanent Disability^^ - - $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
Loss of Income^^ - - $10,400
Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
CANCELLATION - $25,000 Unlimited
Cancellation Fees & Lost Deposits - $25,000 Unlimited
Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
Alternative Transport Expenses - - $5,000
Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
Travel Delay Expenses - - $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
LUGGAGE - $7,500 $7,500
Luggage & Personal Effects - $7,500 $7,500
Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses^^ - - $250
Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
Travel Documents & Transaction Cards^^ - $2,000 $5,000
Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash^^ - - $250
Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
PERSONAL LIABILITY $2,500,000 $2,500,000 $5,000,000
Personal Liability $2,500,000 $2,500,000 $5,000,000
Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.

Medical Only

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses -
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency -
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey -
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover -
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ -
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE -
  • Luggage & Personal Effects -
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ -
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.

  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Standard

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $30,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $5,000
  • Luggage & Personal Effects $5,000
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $2,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.

  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Comprehensive

MOST POPULAR

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $50,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death $25,000
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ $10,400
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses $5,000
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $7,500
  • Luggage & Personal Effects $7,500
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ $250
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $5,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ $250
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $5,000,000
  • Personal Liability $5,000,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.

  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

^^ There is no cover for these benefits while travelling in Australia.

Sub-limits apply to some sections. Please refer to PDS for more information.

UK TRAVEL INSURANCE FAQs

The UK is one of the most popular destinations for Aussie tourists, so we've had a fair few questions in the past. 
You can find answers to the most common travel insurance queries below, so that you're in the know before you go.
  • Am I covered medically while holidaying in the UK?

  • Australia and the United Kingdom share reciprocal healthcare agreements meaning you will have access to government medical facilities and care while travelling in the UK. However, this agreement would not cover you for repatriation back to Australia should you so need it, or any trip cancellation cover, luggage protection, additional accommodation costs which would be included as part of your Zoom travel insurance policy. 

  • Am I covered for bad weather in Blighty?

  • At zoom, we cover you in the event that your trip and pre-arranged bookings are affected by an unforeseen natural disaster. However we cannot cover you for lack of holiday enjoyment for a bit if rainy weather.

  • How do alcohol and drugs affect my cover?

  • Pining for a pint? When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities across Great Britain?

  • Check out our Adventure Pack to understand our activities cover.

  • Am I covered for pick pocketing in the UK?

  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

FURTHER READING

FLYING TO France? 

Craving croissants? Zoom can take you from downtown Paris to the uptown Alps. Whether you're heading to France for the shopping or the skiing, we've got you covered.

Read More

GOING TO Germany? 

Footballs, forest, factories. A difficult past and a hopeful future. A guide to travel insurance, getting around and making the most of your German holiday.

Read More

SEEING SPAIN?

Heading over for the flamenco, a fiesta, or just a siesta? A guide to travel insurance, getting around and making the most of your Spanish holiday.

Read More
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Zoom

Zoom travel insurance offers simple, flexible travel insurance for maximum peace of mind no matter where you're zooming to.

About Zoom Policy Wording Travel Alerts Family Violence Policy  Complaints
"Zoom Travel Insurance" is a registered Business name of the Insurance Geeks Pty Ltd ABN 35 612 507 785 located at Level 1, 332 Kent Street, Sydney, NSW 2000 Australia. The Insurance Geeks is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. This site contains general guidance only on insurance products available to you. Before you buy a policy, you should consider if this product suits your needs by reading the policy wording, known as a Product Disclosure Document (PDS) in light of your personal circumstances. This insurance is underwritten by HDI Global Specialty SE – Australia, principal place of business at Level 19, 20 Martin Place, Sydney NSW, 2000.
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