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Terrific Thailand

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TRAVEL INSURANCE FOR THAILAND

Whether you're heading to Chang Mai, learning to dive in Koh Tao, travelling on holiday to Thailand should be terrific not tiresome. Our Thailand travel insurance policy will cover you for any unforeseen holiday hiccups such as trip cancellation, lost luggage, family emergencies and more! What are you waiting for? Zoom to it!

WHY BUY WITH ZOOM

Emergency Assistance

emergency assistance

No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.

scooter

riding a scooter

Want to explore on two wheels? Make sure you understand our cover when it comes licences and engine restrictions before you hit the road.

luggage cover

COVER for your luggage

Your stuff is precious and we get that. Take off on your Thai trip knowing your luggage is protected with Zoom.

Adventure activities

Adventure activities

Snokelling in Koh Samui or diving in Phuket. Get cover for your fast paced activities with our adventure pack.

Cover in a flash

Cover In A Flash

We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.

Australian Owned

We are proud to be Australian owned and operated. Based in Sydney, NSW, our friendly team look forward to hearing from you.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

THAILAND QUICK GUIDE

There is no place quite like the 'Iand of smiles' that is Thailand. With beautiful scenery, exotic temples, scorching sun, island hopping, world-renowned diving, full-moon parties and tasty tasty street food, it's no wonder that troves of Aussies tourists head to Thailand.

While Thailand still offers amazing value, a favoutite amongst backpackers and budget tourists, it has now also become a hotspot for luxury five-star resorts, spas, and hotels.  Thailand has also a become a center for medical tourism, wellness, and a haven for yachters.

No matter which kind of Thai trip you're planning, whether you're riding elephants or riding aboard the Eastern & Orient Express luxury train, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

 

 

VISAS FOR THAILAND

Australians can visit Thailand visa-free for up to 30 days if you arrive through one of the main international airports, or 15 days if you arrive through land border. If you’re keen to stay in terrific Thailand for longer than this, then you’ll need to arrange a visa in advance from the Thai immigration site.

The tourist visa which you apply for can be valid for either 3 or 6 months. The requirements include; 

•    Passport or travel document with validity period of at least 6 months following the intended date of departure
•    Visa application form
•    Recent photograph (4 x 6cm)
•    Round trip flight tickets
•    Sufficient travel finances (at least 20,000 baht per person and 40,000 baht per family)

If you overstay your visa, you won't be allowed to leave Thailand until a fine (currently Thai Baht THB 500 per day) is paid and you can be banned from re-entering Thailand for a period of time. You have been warned! 

ON ARRIVAL

There are two main airports serving Bangkok the hub of Thailand. The “new” Bangkok International Airport (Suvarnabhumi) and the Don Mueang International Airport. Both airports have good signage written in Thai and English, so it’s fairly straightforward to find your way.  The Suvarnabhumi airport is located in Racha Thewa in the Bang Phli district of Samut Prakan province, 30 kilometers east of Bangkok. There are several ways to get yourself into the city, once you’ve passed through customs, continue outside and proceed to taxi, railway or skytrain to get into Bangkok.
Note that you will need to pay cash to taxi drivers so remember to have some local currency or get some out from the ATM.

GETTING AROUND

Like everything in Thailand, transportation is cheap. From traditional tuk-tuks to the airconditioned Sky train and everying in between, there are plenty of fun ways to explore Thailand.

Zooming in and around on a jet plane: Bangkok is a busy hub for Southeast Asia, serving upwards of 70 different airlines. With competition comes  budget operators, meaning that zooming to your destination by plane is a real option.  With two main airports and several smaller domestic ones, double-check your ticket to make sure you go to the right airport.

If you're city-scaping: Catching a taxi from a-to-b is a breeze in Bangkok, but if you want to avoid 'special tourist price' be sure to opt for a metered taxi. In smaller cities, a metered service may not be available, so you'll need to agree a set price upfront.  Traffic conjestion can be terrible in certain parts, so if you're doing a short trip, you can consider jumping on a motorcycle taxi.  A motorcycle taxi is exactly as it sounds.  You sit in the saddle behind the motorcycle taxi driver and away you go. But know that you must wear a helmet if you want to be covered by travel insurance.

Due to the over-congested roads in Bangkok, city planners have developed both an overground and underground train network through the city. The BTS Skytrain is an overground railway system comprised of the Sukhumvit Line and the Silom Line, which stops at popular tourist areas and attractions, making it an efficient way of getting around  the city.

Hiring a motorcycle or moped: One of the most popular way for Thai travellers to get around is to hire a moped or Scooter. Whilst it may be fun and free to ride a bike overseas, you should be aware of the dangers. If you haven’t ridden a motorbike or scooter at home… is a country with unfamiliar roads, foreign signs and care-free drivers really the place to start? 

Tobe coverred by us if you are in control of a motorcycle or scooter with an engine capacity greater than 125cc, you need to hold a current, valid Australian motorcycle licence. If you are riding a motorcycle or scooter with an engine capacity lower than 125cc, you need to hold a current, valid Australian drivers licence.

You also need to be aware that cover will not be provided to you if you are a passenger on a moped, scooter or motorcycle, and the person in control does not have a valid motorcycle licence for that country.  

Please note that it’s compulsory to wear a helmet while riding a motorbike or scooter in many countries. Regardless of local requirements, Zoom advises you to wear a motorcycle helmet whenever you are a rider or passenger on a scooter or motorbike

Touring by tuk-tuk:  Whether it's three-wheels in Bangkok, or the four-wheeld version in Phuket, a tuk-tuk ride in Thailand is an experience! Tuks or 'sam lor' (three-wheeled) are pick-up trucks with facing benches in the back and a roof overhead.  They're one of the most recognised modes of transports associated with Thailand, but be warned, they're renowned as taking tourists for a ride.  They're about as comfortable as a ride in the back of a ute but visitors are charged a five-star luxury price for the privilege of being bounced all over the holiday island.

If you're island hopping: With so many gorgeous tropical islands to choose from, you shoud choose a well connected island hub that offers tours and day trip opportunities as your base. Otherwise much of your time will be spent travelling rather than soaking up the stunning setting of turquoise waters and whitesandy beaches. 

Ubering in Thailand:  Uber is undoubtedly the most well-known ride service in the world. It made it to Thailand in 2014 and quickly gained popularity among travellers wanting to avoid communication barriers and have the ability grab a ride when taxis aren't about.

BEST TIME TO VISIT

The climate of most of Thailand is governed by three seasons: rainy (roughly May–Oct), caused by the southwest monsoon dumping moisture gathered from the Andaman Sea and the Gulf of Thailand; cool (Nov–Feb); and hot (March–May).  Pack your swimmers in the hot season, when temperatures often rise to 35°C …and the best thing to do is to hit the beach. The cool season is the pleasantest time to visit, although temperatures can still reach a broiling 30°C in the middle of the day.

WHERE TO GO

Thailand is a diverse country with attractions that appeal to all different types of travellers.  It’s pretty hard to whittle it down with so many amazing options, but we’ve done our best. Here’s a few of our favourites….

Street food: You shouldn’t pass up on a road-side Pad Thai, made right in front of your eyes for less than a dollar. Street food in Thailand is a cheap, delicious and a quintessential part of the Bangkok experience. Thai street food comes in many guises. It might be a humble cart on the side of the road, or it could be a collection of stalls in a local market. It you are worried about Thai tummy and the freshness of your dish, use common sense and stick to the busiest stalls with the most amount of people. 

Cooking classes in Chang Mai: If you fancy doing it yourself, why not learn from the locals – a rite of passage for anyone passing through Chang Mai. You don’t have to be Curtis Stone or Kylie Kwong to sign up. There is a class to suit whatever level you are at.

Diving in Ko Tao: If you’re keen to do your PADI or SSI, then Koh Tao (“Turtle Island”) is no bad choice. With dozens of dive shops to choose from you’ll be spolt for choice. Diving in Ko Tao is one of the most beautiful places to scuba dive on this planet. You’ll see amazing colorful corals and depending on the season, make some very interesting encounters with turtles and Whale sharks. Some months are better than others for the visibility and underwater life in general so do your research before you book.

The Phi Phi Islands: For a tropical paradise, you can’t go wrong with the Phi Phi Islands, some of the loveliest in Southeast Asia. Just a 45 minute speedboat jaunt and a 90 minute ferryboat ride from Phuket, these picture-postcard islands offer the ultimate tropical getaway.

For a kick of culture, The Grand Palace in Bangkok is a must-see, it's dazzling gold exterior undoubtedly being the city's most famous landmark.

MUST KNOW TIPS

You will sweat, a lot.  Play it safe by sticking to bottled water throughout your Thai trip. It is cheap and readily available.  Mosquito repellent is a friend and can be bought from most supermarkets and chemists. Haggling and bartering is expected, particularly at markets. Tipping is common but not a must. Keep away from wild and stray animals as rabies and other diseases are a serious risk in Thailand.  The legal system may seem confusing and contradictory in parts, but it’s best to just play by their rules.  It goes without saying but having anything to do with illicit drugs (and full moon parties) is a bad idea!

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? Whether you're holidaying to brilliant Bali or sassy Singapore, we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!

COMPARE THAILAND TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive
Emergency included included included
24/7 Emergency Assistance Service included included included
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Medical unlimited unlimited unlimited
Overseas Emergency Medical & Hospital ExpensesSO unlimited unlimited unlimited
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental ExpensesO $1,000 $1,000 $1,000
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of RemainsO $25,000 $25,000 $25,000
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Hospital Cash AllowanceSO $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Permanent DisabilityO $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of IncomeSO $10,400
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items $5,000 $10,000
Travel Documents & Transaction CardsO $2,000 $5,000
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Luggage & Personal EffectsAS $5,000 $10,000
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Theft of CashPO $250
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects Delay ExpensesASO $500
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
Cancellation & Delay chosen limit chosen limit
Pre-Departure Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to JourneyA $2,000
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption chosen limit chosen limit
On-trip Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
AS
$10,000 $25,000
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay ExpensesS $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport ExpensesO $2,000
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other $2,500,000 $2,500,000 $5 million
Personal LiabilityP $2,500,000 $2,500,000 $5 million
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Medical Only

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Standard

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Luggage & Personal Items $5,000
  • Travel Documents & Transaction Cards $2,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Luggage & Personal Effects $5,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $10,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.

Comprehensive

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Permanent Disability $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
  • Loss of Income $10,400
  • Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
  • Luggage & Personal Items $10,000
  • Travel Documents & Transaction Cards $5,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash $250
  • Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
  • Luggage & Personal Effects $10,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses $500
  • Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • Pre-Departure Amendments to Journey $2,000
  • Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $25,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • Special Event Transport Expenses $2,000
  • Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
  • Other $5 million
  • Personal Liability $5 million
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Snow unlimited
  • Emergency Rescue unlimited
  • Medical transfer or evacuation if you injure yourself whilst on the ski slope
  • Snow Pack $750
  • Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
  • Resort Closure $1,000
  • Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
  • Winter Sports Equipment Cover $1,500
  • We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
  • Winter Sports Equipment Hire $1,000
  • Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
  • Bicycle Pack $15,000
  • Bicycle Cover $15,000
  • Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.

A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.

THAILAND TRAVEL INSURANCE FAQs

Travelling to Thailand? Make sure you're in the know before you go with our handy FAQ's below.
  • Am I covered in the event of a Tsunami?
  • Yes, in the event that your holiday is directly affected by an unforeseen natural disaster you would be covered for cancellation, travel disruptions, additional accommodation expenses and lost deposits. Depending on the level of policy you purchased. However, in order to be covered you would need to have purchased a policy before news of the natural disaster hits the mainstream media.

  • Am I covered to ride a motorbike or scooter in Thailand?
  • If you are in control of a motorcycle or scooter with an engine capacity greater than 125cc, you need to hold a current, valid Australian motorcycle licence. If you are riding a motorcycle or scooter with an engine capacity lower than 125cc, you need to hold a current, valid Australian drivers licence.

    You also need to be aware that cover will not be provided to you if you are a passenger on a moped, scooter or motorcycle, and the person in control does not have a valid motorcycle licence for that country.  

    Please note that it’s compulsory to wear a helmet while riding a motorbike or scooter in many countries. Regardless of local requirements, Zoom advises you to wear a motorcycle helmet whenever you are a rider or passenger on a scooter or motorbike

  • Am I covered for Thai tummy, Malaria or Dengue fever?
  • As Thailand is a tropical country, there area few diseases you may be at risk of contracting. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.

  • How do alcohol and drugs affect my cover?
  • When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities in Thailand?
  • Check out our Adventure Pack to understand our cover for adventure sports. 

  • Am I covered for pick pocketing in Thailand?
  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.