Terrific Thailand
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TRAVEL ALERT: View the latest travel information that may affect your trip. See travel alerts
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TRAVEL INSURANCE FOR THAILAND
Whether you're heading to Chang Mai, learning to dive in Koh Tao, travelling on holiday to Thailand should be
WHY BUY WITH ZOOM
emergency assistance
No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.
riding a scooter
Want to explore on two wheels? Make sure you understand our cover when it comes licences and engine restrictions before you hit the road.
COVER for your luggage
Your stuff is precious and we get that. Take off on your Thai trip knowing your luggage is protected with Zoom.
Adventure activities
Cover In A Flash
We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.
Australian Owned
We are proud to be Australian owned and operated. Based in Sydney, NSW, our friendly team look forward to hearing from you.
easy claims
We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.
Peace Of Mind
Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.
THAILAND QUICK GUIDE
There is no place quite like the '
While Thailand still offers amazing value, a
No matter which kind of Thai trip you're planning, whether you're riding elephants or riding aboard the Eastern & Orient Express luxury train, Zoom can cover your trip with a range of plans. You can minimise your costs with Medical
VISAS FOR THAILAND
The tourist visa which you apply for can be valid for either 3 or 6 months. The requirements include;
• Passport or travel document with validity period of at least 6 months following the intended date of departure
• Visa application form
• Recent photograph (4 x 6cm)
• Round trip flight tickets
• Sufficient travel finances (at least 20,000 baht per person and 40,000 baht per family)
If you overstay your visa, you won't be allowed to leave Thailand until a fine (currently Thai Baht
ON ARRIVAL
Note that you will need to pay cash to taxi drivers so remember to have some local currency or get some out from the ATM.
GETTING AROUND
Zooming in and around on a jet plane: Bangkok is a busy hub for Southeast Asia, serving upwards of 70 different airlines. With competition comes budget operators, meaning that zooming to your destination by plane is a real option. With two main airports and several smaller domestic ones, double-check your ticket to make sure you go to the right airport.
If you're city-scaping: Catching a taxi from a-to-b is a breeze in Bangkok, but if you want to avoid 'special tourist price' be sure to opt for a metered taxi. In smaller cities, a metered service may not be available, so you'll need to agree a set price upfront. Traffic conjestion can be terrible in certain parts, so if you're doing a short trip, you can consider jumping on a motorcycle taxi. A motorcycle taxi is exactly as it sounds. You sit in the saddle behind the motorcycle taxi driver and away you go. But know that you must wear a helmet if you want to be covered by travel insurance.
Due to the over-congested roads in Bangkok, city planners have developed both an overground and underground train network through the city. The BTS Skytrain is an overground railway system comprised of the Sukhumvit Line and the Silom Line, which stops at popular tourist areas and attractions, making it an efficient way of getting around the city.
Hiring a motorcycle or moped: One of the most popular way for Thai travellers to get around is to hire a moped or Scooter. Whilst it may be fun and free to ride a bike overseas, you should be aware of the dangers. If you haven’t ridden a motorbike or scooter at home… is a country with unfamiliar roads, foreign signs and care-free drivers really the place to start?
Tobe coverred by us if you are in control of a motorcycle or scooter with an engine capacity greater than 125cc, you need to hold a current, valid Australian motorcycle licence. If you are riding a motorcycle or scooter with an engine capacity lower than 125cc, you need to hold a current, valid Australian drivers licence.
You also need to be aware that cover will not be provided to you if you are a passenger on a moped, scooter or motorcycle, and the person in control does not have a valid motorcycle licence for that country.
Please note that it’s compulsory to wear a helmet while riding a motorbike or scooter in many countries. Regardless of local requirements, Zoom advises you to wear a motorcycle helmet whenever you are a rider or passenger on a scooter or motorbike
Touring by tuk-tuk: Whether it's three-wheels in Bangkok, or the four-wheeld version in Phuket, a tuk-tuk ride in Thailand is an experience! Tuks or 'sam lor' (three-wheeled) are pick-up trucks with facing benches in the back and a roof overhead. They're one of the most recognised modes of transports associated with Thailand, but be warned, they're renowned as taking tourists for a ride. They're about as comfortable as a ride in the back of a ute but visitors are charged a five-star luxury price for the privilege of being bounced all over the holiday island.
Ubering in Thailand: Uber is undoubtedly the most well-known ride service in the world. It made it to Thailand in 2014 and quickly gained popularity among travellers wanting to avoid communication barriers and have the ability grab a ride when taxis aren't about.
BEST TIME TO VISIT
WHERE TO GO
Thailand is a diverse country with attractions that appeal to all different types of travellers. It’s pretty hard to whittle it down with so many amazing options, but we’ve done our best.Street food: You shouldn’t pass up on a road-side Pad Thai, made right in front of your eyes for less than a dollar. Street food in Thailand is a cheap, delicious and a quintessential part of the Bangkok experience. Thai street food comes in many guises. It might be a humble cart on the side of the road, or it could be a collection of stalls in a local market.
Cooking classes in Chang Mai: If you fancy doing it yourself, why not learn from the locals – a rite of passage for anyone passing through Chang Mai. You don’t have to be Curtis Stone or Kylie Kwong to sign up. There is a class to suit whatever level you are at.
Diving in Ko Tao: If you’re keen to do your PADI or SSI, then Koh Tao (“Turtle Island”) is no bad choice. With dozens of dive shops to choose from you’ll be
The Phi Phi Islands: For a tropical paradise, you can’t go wrong with the Phi Phi Islands, some of the loveliest in Southeast Asia. Just a
For a kick of culture, The Grand Palace in Bangkok is a must-see, it's dazzling gold exterior undoubtedly being the city's most famous landmark.
MUST KNOW TIPS
You will sweat, a lot. Play it safe by sticking to bottled water throughout your Thai trip. It is cheap and readily available. Mosquito repellent is a friend and can be bought from most supermarkets and chemists. Haggling and barteringZOOMING ELSEWHERE?
Are you planning to zoom somewhere else on your holidays? Whether you're holidayingCOMPARE THAILAND TRAVEL INSURANCE
COMPARE PLANS(Benefits are per adult) Expand to see benefits & limits in detail
|
Medical Only | Standard | Comprehensive MOST POPULAR |
|---|---|---|---|
 MEDICAL
|
Unlimited | Unlimited | Unlimited |
| 24/7 Emergency Assistance Services | Unlimited | Unlimited | Unlimited |
| 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements. | |||
| Overseas Emergency Medical & Hospital Expenses^ | Unlimited | Unlimited | Unlimited |
| Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits. | |||
| Includes Dental Expenses (per person) | $500 | $500 | $500 |
| Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth. | |||
| Additional Expenses | - | $10,000 | $25,000 |
| Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas) | |||
| Includes Family Emergency | - | Yes | Yes |
| Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies) | |||
| Includes Resumption of Journey | - | $3,000 | $3,000 |
| Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies) | |||
| Includes Emergency Companion Cover | - | Yes | Yes |
| Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies) | |||
| Hospital Cash Allowance^^ | - | $2,500 | $5,000 |
| An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas. | |||
| Accidental Death | - | - | $25,000 |
| A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies) | |||
| Permanent Disability^^ | - | - | $25,000 |
| A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies) | |||
| Loss of Income^^ | - | - | $10,400 |
| Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies) | |||
|
CANCELLATION
|
- | $25,000 | Unlimited |
| Cancellation Fees & Lost Deposits | - | $25,000 | Unlimited |
| Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters. | |||
| Alternative Transport Expenses | - | - | $5,000 |
| Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies) | |||
| Travel Delay Expenses | - | - | $2,000 |
| Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies) | |||
|
LUGGAGE
|
- | $7,500 | $7,500 |
| Luggage & Personal Effects | - | $7,500 | $7,500 |
| Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones. | |||
| Luggage & Personal Effects Delay Expenses^^ | - | - | $250 |
| Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies) | |||
| Travel Documents & Transaction Cards^^ | - | $2,000 | $5,000 |
| Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution. | |||
| Theft of Cash^^ | - | - | $250 |
| Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey. | |||
|
PERSONAL LIABILITY
|
$2,500,000 | $2,500,000 | $5,000,000 |
| Personal Liability | $2,500,000 | $2,500,000 | $5,000,000 |
| Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you. | |||
Medical Only
Show Benefits-
MEDICAL Unlimited
- Overseas Emergency Medical Assistance^ Unlimited
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
- Overseas Emergency Medical & Hospital Expenses^ Unlimited
- Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
- Includes Dental Expenses (per person) $500
- Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
- Additional Expenses -
- Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
- Includes Family Emergency -
- Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
- Includes Resumption of Journey -
- Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
- Includes Emergency Companion Cover -
- Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
- Hospital Cash Allowance^^ -
- An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
- Accidental Death -
- A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
- Permanent Disability^^ -
- A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
- Loss of Income^^ -
- Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
-
CANCELLATION Unlimited
- Cancellation Fees & Lost Deposits Unlimited
- Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
- Alternative Transport Expenses -
- Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
- Travel Delay Expenses -
- Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
-
LUGGAGE -
- Luggage & Personal Effects -
- Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
- Luggage & Personal Effects Delay Expenses^^ -
- Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
- Travel Documents & Transaction Cards^^ -
- Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
- Theft of Cash^^ -
- Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
-
ANCILLARY $2,500,000
- Personal Liability $2,500,000
- Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
- Rental Vehicle Insurance Excess Optional
- Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
-
Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
^^ There is no cover for these benefits while travelling in Australia.
Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.
Standard
Show Benefits-
MEDICAL Unlimited
- Overseas Emergency Medical Assistance^ Unlimited
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
- Overseas Emergency Medical & Hospital Expenses^ Unlimited
- Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
- Includes Dental Expenses (per person) $500
- Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
- Additional Expenses $30,000
- Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
- Includes Family Emergency Yes
- Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
- Includes Resumption of Journey $3,000
- Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
- Includes Emergency Companion Cover Yes
- Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
- Hospital Cash Allowance^^ $2,500
- An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
- Accidental Death -
- A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
- Permanent Disability^^ -
- A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
- Loss of Income^^ -
- Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
-
CANCELLATION Unlimited
- Cancellation Fees & Lost Deposits Unlimited
- Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
- Alternative Transport Expenses -
- Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
- Travel Delay Expenses -
- Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
-
LUGGAGE $5,000
- Luggage & Personal Effects $5,000
- Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
- Luggage & Personal Effects Delay Expenses^^ -
- Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
- Travel Documents & Transaction Cards^^ $2,000
- Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
- Theft of Cash^^ -
- Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
-
ANCILLARY $2,500,000
- Personal Liability $2,500,000
- Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
- Rental Vehicle Insurance Excess Optional
- Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
-
Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
^^ There is no cover for these benefits while travelling in Australia.
Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.
Comprehensive
Show Benefits-
MEDICAL Unlimited
- Overseas Emergency Medical Assistance^ Unlimited
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
- Overseas Emergency Medical & Hospital Expenses^ Unlimited
- Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
- Includes Dental Expenses (per person) $500
- Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
- Additional Expenses $25,000
- Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
- Includes Family Emergency Yes
- Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
- Includes Resumption of Journey $3,000
- Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
- Includes Emergency Companion Cover Yes
- Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
- Hospital Cash Allowance^^ $5,000
- An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
- Accidental Death $25,000
- A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
- Permanent Disability^^ $25,000
- A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
- Loss of Income^^ $10,400
- Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
-
CANCELLATION Unlimited
- Cancellation Fees & Lost Deposits Unlimited
- Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
- Alternative Transport Expenses $5,000
- Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
- Travel Delay Expenses $2,000
- Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
-
LUGGAGE $7,500
- Luggage & Personal Effects $7,500
- Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
- Luggage & Personal Effects Delay Expenses^^ $250
- Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
- Travel Documents & Transaction Cards^^ $5,000
- Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
- Theft of Cash^^ $250
- Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
-
ANCILLARY $5,000,000
- Personal Liability $5,000,000
- Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
- Rental Vehicle Insurance Excess Optional
- Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
-
Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
^^ There is no cover for these benefits while travelling in Australia.
Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.
Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
^^ There is no cover for these benefits while travelling in Australia.
Sub-limits apply to some sections. Please refer to PDS for more information.
THAILAND TRAVEL INSURANCE FAQs
-
Am I covered in the event of a Tsunami?
-
Yes, in the event that your holiday is directly affected by an unforeseen natural disaster you would be covered for cancellation, travel disruptions, additional accommodation expenses and lost deposits. Depending on the level of policy you purchased. However, in order to be
covered you would need to have purchased a policy before news of the natural disaster hits the mainstream media.
-
Am I covered to ride a motorbike or scooter in Thailand?
-
If you are in control of a motorcycle or scooter with an engine capacity greater than 125cc, you need to hold a current, valid Australian motorcycle licence. If you are riding a motorcycle or scooter with an engine capacity lower than 125cc, you need to hold a current, valid Australian drivers licence.
You also need to be aware that cover will not be provided to you if you are a passenger on a moped, scooter or motorcycle, and the person in control does not have a valid motorcycle licence for that country.
Please note that it’s compulsory to wear a helmet while riding a motorbike or scooter in many countries. Regardless of local requirements, Zoom advises you to wear a motorcycle helmet whenever you are a rider or passenger on a scooter or motorbike
-
Am I covered for Thai tummy, Malaria or Dengue fever?
-
As Thailand is a tropical country,
there area few diseases you may be at risk of contracting. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.
-
How do alcohol and drugs affect my cover?
-
When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.
-
Am I covered for adventure activities in Thailand?
-
Check out our Adventure Pack to understand our cover for adventure sports.
-
Am I covered for
pick pocketing in Thailand? -
Yes, you’re covered for muggings
provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.
