Travel insurance is a no brainer for any overseas holiday, but not all policies are the same. Zoom makes it easy to compare travel insurance plans, no matter where you're zooming to. The trick to choosing the right policy is to consider your trip and compare the benefit levels that you need. All of Zoom's policies offer unlimited overseas medical cover for emergencies. Use the comparison below to compare cover for cancellation, lost or delayed luggage and personal items and much more. Expand the benefits for more detail on cover and sub-limits that may apply.
COMPARE PLANS(Benefits are per adult) |
Medical Only | Standard | Comprehensive |
---|---|---|---|
Emergency | included | included | included |
24/7 Emergency Assistance Service | included | included | included |
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements. | |||
Medical | unlimited | unlimited | unlimited |
Overseas Emergency Medical & Hospital ExpensesSO | unlimited | unlimited | unlimited |
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas. | |||
Dental ExpensesO | $1,000 | $1,000 | $1,000 |
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth. | |||
Repatriation Of RemainsO | $25,000 | $25,000 | $25,000 |
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia. | |||
Hospital Cash AllowanceSO | $2,500 | $5,000 | |
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas. | |||
Permanent DisabilityO | $25,000 | ||
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies). | |||
Loss of IncomeSO | $10,400 | ||
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies) | |||
Luggage & Personal Items | $5,000 | $10,000 | |
Travel Documents & Transaction CardsO | $2,000 | $5,000 | |
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution. | |||
Luggage & Personal EffectsAS | $5,000 | $10,000 | |
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones. | |||
Theft of CashPO | $250 | ||
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey. | |||
Luggage & Personal Effects Delay ExpensesASO | $500 | ||
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/> | |||
Cancellation & Delay | chosen limit | chosen limit | |
Pre-Departure Cancellation Fees & Lost DepositsPS | chosen limit | chosen limit | |
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters. | |||
Pre-Departure Amendments to JourneyA | $2,000 | ||
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster. | |||
On-trip Disruption | chosen limit | chosen limit | |
On-trip Cancellation Fees & Lost DepositsPS | chosen limit | chosen limit | |
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather. | |||
Additional Accommodation & Travel Expenses — Family Emergency — Emergency Companion CoverAS |
$10,000 | $25,000 | |
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies) | |||
Travel Delay ExpensesS | $2,000 | ||
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies) | |||
Special Event Transport ExpensesO | $2,000 | ||
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time. | |||
Other | $2,500,000 | $2,500,000 | $5 million |
Personal LiabilityP | $2,500,000 | $2,500,000 | $5 million |
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent). |
Medical Only
Show BenefitsStandard
Show BenefitsComprehensive
Show BenefitsBenefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.
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No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.
Relax knowing that your overseas hospital expenses for sudden injury or illness are covered with Zoom's unlimited medical cover. Zoom to top notch cover!
Our 14 days money back guarantee means you can cancel your policy and we'll give you a full refund, no worries.
We’ve kept our claims process simple and guarantee to access fully documented claims within 10 business days.
We are proud to be Australian owned and operated. Based in Sydney, NSW, our friendly team look forward to hearing from you.
Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.
The best policy for you may not be what’s best for someone else. When buying travel insurance, it’s important to look for cover that’s going to suit your needs. For example, if you're heading on a long trip with just a rucksack, you may not need a lot of luggage cover and our Medical Only policy may suit. Whereas if you've outlaid a lot of upfront fees for an upcoming cruise, you'll need to select our Cruise Pack add-on and ensure that the cancellation benefit limits covers your prepaid expenses in the event that had to cancel your trip.
At Zoom, we give you the option to tailor your policy to suit your needs. Reading reviews for travel insurance on sites such as Compare Travel Insurance is also a great way to find out more information.
If you're heading on a cruise, you must purchase our cruise pack in order to be covered. This can be added to This will ensure that your covered from ship to shore for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
No, you need to purchase Zoom travel insurance before you depart Australia.
Zoom's Medical Only, Standard and Frequent Traveller policies cover travellers up to the age of 69. Our comprehensive and domestic policies cover travellers up to 85 years old. You must also be under the age of 69 to purchase our add-on ski or adventure packs.
We automatically cover a wide range of adventure sports and activities including bunjee jumping and horse riding. If you're planning on getting your heart pumping with some riskier activities such as high altitude trekking, and high grade white water rafting, you will need to buy our Adventure Pack. This can be added to all plans, except the Medical Only plan. See a full list of Zoom's additional sports and adventure activties.
Yes, for personal computers, laptops, video recorders or cameras, there is a per item limit of $3,000. For mobile phones and tablets (including PDAs, smartphones and any item with phone capabilities) there is a per item limit of $1,000. For all other items, the limit is $750.
If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our Comprehensive plan.
It depends on the travel insurance benefit you’re claiming. For example, you'll have to pay an excess for Medical, Luggage and Cancellation but no excess for Luggage Delay Expenses or Travel Delays. The excess will be $200 or $100 if you paid the additional premium to reduce your excess.
A $3,000 excess applies for claims arising from or related to injury or illness for those over the age of 80 years.
Yes you can reduce the standard excess of $200 to $100 for an additional premium. You'll need to select the excess reduction option within the purchase process.
Unfortunately, you wouldn't be able to afford the premiums if we covered you for everything. One of the biggest misconceptions is around missed flights. If you get to the airport late because you dilly-dallied or the airline delayed your flight due to mechanical fault, you'll have to take this up with the airline. But if you missed your flight or it was cancelled due to bad weather, strikes, riots or anything outside of your or the airlines control, then it's likely to be covered. There are limits and exclusions that apply to all travel insurance policies, so we strongly advise you to read our product disclosure statement (and search it using [ctrl+F] for key words relevant to your requirements) to see if our product is right for you.