COMPREHENSIVE TRAVEL INSURANCE

Our comprehensive luggage cover is available up to $7,500 for all items combined. However, single item limits apply; personal laptops and computers are insured up to $3,000, mobile phones and tablets up to $1,000, and all other items up to $750. If you have an expensive item that does not fit into these categories, you can choose to insure it separately as a high value item for up to $5,000.

Our Comprehensive policy has variable cover for cancellation. That means if you, your travelling companion, or a relative falls sick or becomes injured before your trip and you can no longer travel, you may be eligible to claim for pre-paid lost deposits and cancellation fees. Conditions apply, see PDS for details.

It’s important to know that in an emergency you’ll be covered for repatriation or medical evacuation to return you to your home after injury or illness overseas, or in the worst case in the event of your death. So should you have a slip on the slopes or you’re out at sea and require heli-evacuation, rest assured Zoom’s Comprehensive policy has you covered. Zoom policies cover for the cost to bring you home, or for funeral or cremation. Limits apply, see the PDS for details

No, if you are taking part in any kind of winter sports activity, you must purchase our ski and snow sports pack in the payment process to be covered.

Yes, however, single item limits of $750 apply to all luggage claims.  Please note you cannot purchase increased cover for jewellery, snow sport equipment or watercraft (other than surfboards).

We cover a range of pre-existing medical conditions with the completion of a medical assessment. For further information and a full list of covered conditions head to our pre-existing medical conditions page.

Zoom's Medical Only, Standard and Frequent Traveller policies cover travellers up to the age of 69. Our comprehensive and domestic policies cover travellers up to 85 years old.  You must also be under the age of 69 to purchase our add-on ski or adventure packs.

We automatically cover a wide range of adventure sports including bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. See a full list of activities activties covered under our Zoom policies.

Not automatically. During the purchase process select our cruise pack  under optional extras to ensure you're covered from ship to shore. This incudes cover for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Yes you can reduce the standard excess of by paying a excess reduction fee within the payment process.