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Kiwi cover in a Flash

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The maximum number of people you can have on a Zoom policy is 25.
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This means your dependent children or grandchildren under the age of 19 at the date of policy issue who are travelling with you. Please enter all travellers ages including dependants.

TRAVEL INSURANCE FOR NEW ZEALAND

Whether you're swimming with dolphins in Kaikora or sailing around the Bay of Islands, our New Zealand travel insurance
policy will cover your Kiwi holiday for trip cancellation, lost luggage, family emergencies, rental vehicle excess & more! 
What are you waiting for? Zoom to it!
 

COMPARE NEW ZEALAND TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive
Emergency included included included
24/7 Emergency Assistance Service included included included
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Medical unlimited unlimited unlimited
Overseas Emergency Medical & Hospital ExpensesSO unlimited unlimited unlimited
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental ExpensesO $1,000 $1,000 $1,000
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of RemainsO $25,000 $25,000 $25,000
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Hospital Cash AllowanceSO $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Permanent DisabilityO $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of IncomeSO $10,400
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items $5,000 $10,000
Travel Documents & Transaction CardsO $2,000 $5,000
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Luggage & Personal EffectsAS $5,000 $10,000
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Theft of CashPO $250
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects Delay ExpensesASO $500
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
Cancellation & Delay chosen limit chosen limit
Pre-Departure Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to JourneyA $2,000
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption chosen limit chosen limit
On-trip Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
AS
$10,000 $25,000
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay ExpensesS $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport ExpensesO $2,000
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other $2,500,000 $2,500,000 $5 million
Personal LiabilityP $2,500,000 $2,500,000 $5 million
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Medical Only

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Standard

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Luggage & Personal Items $5,000
  • Travel Documents & Transaction Cards $2,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Luggage & Personal Effects $5,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $10,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.

Comprehensive

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Permanent Disability $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
  • Loss of Income $10,400
  • Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
  • Luggage & Personal Items $10,000
  • Travel Documents & Transaction Cards $5,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash $250
  • Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
  • Luggage & Personal Effects $10,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses $500
  • Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • Pre-Departure Amendments to Journey $2,000
  • Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $25,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • Special Event Transport Expenses $2,000
  • Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
  • Other $5 million
  • Personal Liability $5 million
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Snow unlimited
  • Emergency Rescue unlimited
  • Medical transfer or evacuation if you injure yourself whilst on the ski slope
  • Snow Pack $750
  • Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
  • Resort Closure $1,000
  • Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
  • Winter Sports Equipment Cover $1,500
  • We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
  • Winter Sports Equipment Hire $1,000
  • Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
  • Bicycle Pack $15,000
  • Bicycle Cover $15,000
  • Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.

A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.

NEW ZEALAND QUICK GUIDE

Flights from the Australia's east coast are as little as three to five hours to most of New Zealand's major cities. As Australian travellers don't need a visa to travel, there's no reason you can't be hitting up the slopes, heading to Hobbiton, or experiencing some of New Zealand's incredible cultural and environmental treasures soon.

No matter which kind of New Zealand holiday you're planning, Zoom's customisable policies have got your back.  Budget and backpacking travellers may prefer Medical Only cover, or you can choose a Comprehensive Travel Insurance to protect you in the event of travel delays and cancellations. Skiing, hiring a car, or trying some adventure activities - we've got add ons for those too!
 Compare our travel insurance plans now.

 

VISAS FOR NEW ZEALAND

Good news - Australian passport holders do not require a visa to visit New Zealand, and you can holiday for as long as you like. 

These rules can change quickly. Contact your nearest New Zealand Embassy or Consulate before you travel for the most up to date information.

 

BEST TIME TO VISIT

It depends on what you want to see! For autumn colours, March through May is your best bet. Skiing? The ski fields open in July and stay that way until late August. Keen to see a little lamb (or ten thousand)? They arrive in late August through to late October. Looking for marine life and penguins? With a September-October breeding season, November, December and January is a great time. Or are you a thrillseeker, culture fan, or hiker? There's no bad time to see New Zealand.

ARRIVAL

Auckland

Auckland city is about a half hour drive from the airport. The SkyBus Airport Transfer bus is a great way to get to the city centre or North Harbour. It can be around $20. Otherwise, you can choose a taxi (~$38-$65 to the CBD), or the Super Shuttle, which also takes you to your door for as low as $17.50pp. There's two hours of free wi-fi in the airport, so no stress if you need to check your bookings or get information. Tourism Auckland's i-SITE information centre is in the ground floor of the arrivals area, and is open seven days a week. They can help with transport, accomodation, tours and car rentals.

Christchurch 

Christchurch city is about a twenty minute drive from the airport. Just like in Auckland, you've got the option of the Super Shuttle, or cabs, or you can try the public commuter bus system. They also have an i-SITE on site, and unlimited wi-fi.

Wellington

Wellington city is also about twenty mintues from the airport. Instead of Super Shuttle, Wellington has the Airport Flyer, where adult tickets start from $12. Otherwise, a taxi starts from around $20.

GETTING AROUND

Renting

Renting a car or a campervan is one of the best ways to see everything New Zealand has to offer. Check out our rental vehicle cover before you hit the road.

Bus/Coach

The National coach system Intercity is a great way to get around if you're not keen on hiring a car. They offer cheap tickets to most towns and cities in New Zealand, and have a multi pass option to save if you'll be using a lot.

The major cities also have hop-on hop-off tourist bus routes to help you see the most popular destinations in a convenient way. They can be more expensive than the standard commuter buses though, so if you're on a budget, do as the locals do!

Train

Honestly, the train network in New Zealand is quite limited - it doesn't run very often and goes to very few places, so it isn't the most popular option for tourists. If you're looking for a scenic way to cross the island with zero stress though, it's the way to go.

WHERE TO GO

Marae

Marae, or meeting areas, are complexes of carved buildings and spaces beloning to particular families or tribes. They are used for all manner of social occasions, including meetings, education, funerals and celebrations. The carved meeting house, a wharenui, is a special place - so always remove your shoes, and seek permission before taking photos. Visitors are generally welcome to look from the outside of the marae, but you cannot walk on it or enter the wharenui without formal permission from the local community.

Rotorua

This popular destination is known for its bubbling pools of mud and sulfur. 230km south of Auckland, it looks like another planet, and smells exactly like rotten eggs.

Dark Sky Reserve

The world's largest dark sky reserve - Aoraki Mackenzie Dark Sky Reserve is a 4300 square kilometre area of the South Island. It has some of the darkest skies in the world, which means it is the best place to see the stars, and even catch a glimpse of the Southern Lights.

Te Wairoa Buried Village

New Zealand's Pompeii, this village was buried by the erruption of the Mount Tarawera volcano in 1889. The excavation site includes a musum and a reconstruction of a colonial pioneer cottage.

MUST KNOW TIPS

Like Australia, they drive on the left-hand side of the road in New Zealand.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? We've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 

WHY BUY WITH ZOOM

RENTAL VEHICLE EXCESS

Hiring a car for your Kiwi adventure? Our rental vehicle excess add-on covers you for dings, dents and theft. Yeah Bro!

travel delays

Travel delays

Don't let delays to your destination get you down in the dumps!  Cover your Kiwi travel disruptions in a flash...We keep things zippy!

luggage cover

LUGGAGE COVER

Packed your camera, skis or hiking gear? Take off without a worry as all your gadgets are protected with Zooms high level luggage cover.

Adventure activities

Water rafting in Waitomo, or Bungeeing in Queenstown? Zoom to great cover with our adventure pack.

excess reduction

excess reduction

Pay less in the event of a claim by reducing your standard excess for a small upfront fee during the quote process. Too easy!

24 hour help

Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week. 

easy claims

Who wants pages of paperwork! Our claims process is easy and we promise to assess fully documented claims in a flash.

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

NEW ZEALAND TRAVEL INSURANCE FAQs

Heading to the land of the long white cloud? You'll want to make sure your trip is picture perfect. Get your questions answered below.
  • Do I need travel insurance for holidays to New Zealand?
  • Yes, although New Zealand and Australia share reciprocal healthcare agreements without travel insurance you would not be covered for any additional accommodation costs, luggage protection, flights for family members or medical repatriation back to Australia. 

  • What is rental vehicle excess?
  • If you regularly hire a car on holiday then our rental vehicle excess add-on is a must for your next trip. Rent a car without stressing about the costs should you have a ding in your hire car, as we'll reimburse you for any liable costs.

  • Does travel insurance to New Zealand cover cruises?
  • No, not automatically. You must purchase our cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you need to get to the nearest hospital. 

  • Does Zoom travel insurance cover skiing in Queenstown?
  • Whether you're shoop shooping down the black runs in Queenstown or shuffling down the bunny runs in Wanaka you must buy our snow pack cover to cover you for any snow sport activities. Snow pack provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather, avalanche and more.

  • Am I covered for bungee jumping or skydiving in New Zealand?
  • Keen to jump the Kawarau brige or nervous for Nevis? Refer to our adventure activities page for more information on what we cover.

  • Am I covered for sailing in the Bay of Islands?
  • Aye Aye captain! We have sailing restrictions, check out our adventure pack for more details.

  • I have high value items; how much can I insure them for?
  • If you have an expensive item that you just can’t leave behind you can insure it separately. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered if I miss a flight?
  • If you miss a flight due to bad weather, a natural disaster, strike, riot, hijacking or civil commotion, relax as you're travel insurance will come to the rescue. However if you miss a flight due to another airlines late departure, or typical travel delays caused by an airline, it usually falls on your transport operator to get you booked onto another flight. 

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