STUDENT TRAVEL INSURANCE

At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so in Australia. If you do not have a valid motorbike license then you can only ride a bike of 125cc using your Australian drivers license. You must also be wearing a helmet at all times.

If you find yourself sick or injured whilst on your holiday it's important to get in touch with us asap. Our medical emergency team are just a phone call away and can help you with finding the nearest doctor, payment of your treatment, and peace of mind. Head to our contact us page to learn all our helpful numbers.

Travelling around developing countries can put you at risk of contracting nasty diseases. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.

Yes, Zoom policies do not impose any restrictions on volunteering overseas, assuming you were not intentionally putting yourself at risk.  If you are working with animals on your gap year you must purchase our Adventure Pack to be covered for any sort of Animal Handling. 

Yes, whether you're going overseas for business, pleasure or to study, Zoom's policies cover you if you have decided to further your education abroad. However, Zoom's policies have a maximum trip duration of 365 days, so bear this in mind when you've decided on your course duration. 

Yes, Zoom policies do not impose any restrictions on teaching English overseas, assuming you were not intentionally putting yourself at risk, or travelling to a destination that Smartraveller advised against travelling to. 

Yes, Zoom policies cover for elephant, camel, or horse riding automatically. Check out our adventure activities page for more information.

Please be advised that many tourist attractions involving animals may involve animal cruelty and the captivity of wild animals - we recommend you do your research before participating.

Automatically! Zoom policies cover bungee jumping, as well as a range of other adventure sports and activities automatically. If you want to do something even more thrilling, you can add on our Adventure Pack. Refer to our adventure activities page for more information of what's covered.

Holidays are for enjoying yourself, but it has to be in moderation. You are welcome to have an espresso martini or three, but drinking to excess may void your claim. Different countries have different rules around drugs and alcohol, but if you breaking the law, we will not be able to pay your claim.

Normal luggage and personal effects claims are subject to depreciation, which means you will likely get less than you paid for an item, based on its age, wear and tear, etc. If you are taking an expensive item and would like it to be covered for its full value, you can list it on your policy as a high-value item for coverage of up to $5000. Please note that high-value item cover is only available under our Comprehensive plan.

Yes, all our travel insurance policies (excluding Medical-Only) cover your belongings in the event of pickpocketing or mugging. This is provided that you were acting with reasonable care (i.e. you did not leave your belongings unattended). If you are robbed, it is important to get a police report as soon as possible (within 24 hours of the incident). 

Travelling can be amazing fun, but it can also carry some risks which we aren't able to cover for. Zoom covers all destinations, provided that there is no active warning from the Australian Department of Foreign Affairs and Trade advising that you should 'reconsider your need to travel' or 'do not travel'. Check out the Smartraveller website to find out more.