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Celebrate China

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The maximum number of people you can have on a Zoom policy is 25.
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TRAVEL INSURANCE FOR CHINA

With a great wall, spectacular natural wonders, a rich culture and tasty foods, China should be on everyone's bucket list.
As one of the world’s largest countries, it can be a fascinating, yet challenging place to travel. 
Zoom offers unlimited medical cover, emergency assistance, trip cancellation, luggage and more. What are you waiting for? Zoom to a cheap quote today!

WHY BUY WITH ZOOM

24 hour help

emergency assistance

No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.

travel delays

Travel
delays

Flights do get delayed on occasion, so dont let bad weather dampen your holiday. Get cover for your disruptions with comprehensive cover.

luggage cover

COVER for your luggage

Where there are tourists, there are people ready to exploit them. Take off to China knowing your're covered for theft, loss or damage.

Adventure activities

Adventure PACKED

Whether you're petting pandas or lighting lanterns, make sure you're covered for your travel activities. Learn more about Zoom's Aventure Pack.

money back guarantee

MONEY BACK GUARANTEE*

Our 14 days cooling off period means you can cancel your policy and we'll give you a full refund, no worries.

Cover in a flash

Cover In A Flash

We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you're covered by award winning travel insurance.

CHINA TRAVEL INSURANCE FAQ'S

It's stupendous scenery and relentless pace could leave you breathless- as the world's oldest continuous civilisation you'll marvel at the sheer diversity of this ever evolving destination. From booming Beijing to temple-topped mountains China has something for every type of traveller. Be warned that China's crowds can be chaotic and you'll need your wits about you in this massive metropolis. Health care standards can also vary widely throughout this sprawling nation and medical evacuations from China are notoriously expensive.
Take charge with travel insurance when making your way through China.
  • I leave for China tomorrow, can I still get cover?
  • Yes, absolutely. Whether you've just booked some spontaneos travel or travel insurance was last on your packing list, you can still buy cover with Zoom provided you haven't left Australia yet.

  • Am I covered for theft?
  • Yes. Scammers and pickpockets have been known to target tourists in China so just make sure that you stay alert and aware, particularly in crowded, tourist hotspots. Zoom will cover you for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

  • Will I be covered for food poisoning?
  • Yes. You would be covered for any medical expenses you incur as a result of contaminated food and water. Be warned that traveller's diarrhoea, including giardia, is common in China. Wash your hands regularly, opt for fully cooked, fresh food and peel fruit before eating. The tap water is China is also not safe to drink. Stick to bottled or boiled water, ask for no ice in your drinks, and check the seal on water bottles (some stores sell boiled water in recycled bottles).

  • Do I need vaccinations to travel to China?
  • Your doctor may recommend vaccinations before you travel to China, depending on your health status and your travel plans. You may need to update any routine vaccinations and consider shots for typhoid, hepatitis A and B, rabies, Japanese Encephalitis and tick-borne encephalitis. Consider a prophylactic for malaria if you're travelling to affected areas as well.

  • Am I covered for asthma?
  • The air quality in some Chinese cities is poor and may trigger your asthma.Your asthma would be covered providing that you have no other lung disease, and; you are less than 60 years of age at the date of issue of the certificate of insurance.

    If you have respiratory or other health problems, speak to your doctor prior to travelling. Pollution levels in China will vary day-to-day, so check local reports (eg. aqicn.org/city/beijing/) and consider staying indoors or wearing a mask on bad days.

COMPARE CHINA TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive
Emergency included included included
24/7 Emergency Assistance Service included included included
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Medical unlimited unlimited unlimited
Overseas Emergency Medical & Hospital ExpensesSO unlimited unlimited unlimited
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental ExpensesO $1,000 $1,000 $1,000
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of RemainsO $25,000 $25,000 $25,000
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Hospital Cash AllowanceSO $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Permanent DisabilityO $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of IncomeSO $10,400
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items $5,000 $10,000
Travel Documents & Transaction CardsO $2,000 $5,000
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Luggage & Personal EffectsAS $5,000 $10,000
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Theft of CashPO $250
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects Delay ExpensesASO $500
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
Cancellation & Delay chosen limit chosen limit
Pre-Departure Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to JourneyA $2,000
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption chosen limit chosen limit
On-trip Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion Cover
AS
$10,000 $25,000
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
Travel Delay ExpensesS $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport ExpensesO $2,000
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other $2,500,000 $2,500,000 $5 million
Personal LiabilityP $2,500,000 $2,500,000 $5 million
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Medical Only

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Standard

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Luggage & Personal Items $5,000
  • Travel Documents & Transaction Cards $2,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Luggage & Personal Effects $5,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $10,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.

Comprehensive

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $1,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Permanent Disability $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
  • Loss of Income $10,400
  • Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
  • Luggage & Personal Items $10,000
  • Travel Documents & Transaction Cards $5,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash $250
  • Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
  • Luggage & Personal Effects $10,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses $500
  • Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • Pre-Departure Amendments to Journey $2,000
  • Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $25,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • Special Event Transport Expenses $2,000
  • Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
  • Other $5 million
  • Personal Liability $5 million
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Snow unlimited
  • Emergency Rescue unlimited
  • Medical transfer or evacuation if you injure yourself whilst on the ski slope
  • Snow Pack $750
  • Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
  • Resort Closure $1,000
  • Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
  • Winter Sports Equipment Cover $1,500
  • We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
  • Winter Sports Equipment Hire $1,000
  • Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
  • Bicycle Pack $15,000
  • Bicycle Cover $15,000
  • Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.

A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.

CHINA QUICK GUIDE

China’s diversity is second to none, a vast country where the ancient world and modern world collide and co-exist side-by-side, while unforgettable natural landscapes form a distinct array of breathtaking backdrops. This is a country that offers something for everyone. So, pack your bag, grab your passport, and prepare for the trip of a lifetime. Whether you’re a nature lover, history buff, cultural connoisseur, shoestring budget traveller, lover of luxury, or looking for bright lights and buzzing metropolises, China has something for you.
So, go on. Zoom to it!

No matter which kind of Chinese experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

 

VISAS FOR CHINA

You’ll need a tourist visa for holidays to China. A standard L tourist visa allows you to stay in China for up to 30 days from the date of entry. If your intended stay is longer than 30 days, you’ll need to state this when applying for your visa. A standard L visa is valid for 90 days, so it’s advised you don’t apply for the visa until your departure date is within one to two months. The website of the Embassy of the People's Republic of China in Australia has detailed information on the eligibility of Australians for various visa types.

ON ARRIVAL

China’s main international airports are Shanghai Pudong and Beijng Capital Airport. Both are relatively well-organised and efficient, and it’s well sign-marked in English, so navigating is fairly straightforward. Whichever airport you arrive at, expect there to be a lot of people, and queues. Once you’re through the gates and through the terminal, the easiest way to get into the city is via the train. From Beijing, catch the Airport Express into the city. The journey is less than 30 minutes. If you’re arriving into Shanghai Pudong, take the Mugleve Train. This will have you in Shanghai in only eight minutes. Taxis are also available at both airports. Be sure to get one from an official taxi rank to avoid getting ripped off, and make sure the driver users his meter.

GETTING AROUND

Most major cities in China have a comprehensive light rail or subway network, and these are generally the most efficient way to get around. Buses are also readily available, but be sure to have a map handy for when you get on. Not all conductors will speak English, so use the map to point to where you want to go and they’ll sell you the right ticket. In larger tourist cities, stops are announced in English. Taxis are easy to come by, and rates per kilometre are clearly marked on a sticker on the backside window. A meter should be used at all times but you may find some drivers don’t turn it on, particularly outside major cities. If a driver doesn’t use a meter, make sure you’ve arranged a set price before you start the taxi journey. Majority of drivers won’t speak English so make sure you have your destination written down in Chinese.
 

BEST TIME TO VISIT

Soaring mountain ranges, dense jungles, enormous deserts, vast stretches of coastline, and some of the busiest cities in the world. China is one of the most varied destinations on the planet, and the best time to visit all depends on what sort of holiday you want to have. The weather will vary depending on where you are, however spring (March to May) and autumn (September to October) is when the weather is at its most pleasant and comfortable. A visit to any of China’s famous mountainous regions is best explored during the warmer months from May to September, however summer is the wet season in China, so expect plenty of rain during July and August. China during winter (November through March) can be bitterly cold but if you can handle it, you’ll be rewarded with some of the best and most beautiful wintry landscapes. It’s also off-peak season, so you’ll enjoy cheaper rates and less tourists.
 

WHERE TO GO

The Forbidden City, Beijing – a spectacularly extravagant display of ancient Chinese architecture, this was the imperial palace for the Ming and Qing dynasties from 1420 to 1912. Now home to some of China’s most important and interesting cultural and historical relics, it is one of China’s most visited cultural attractions. As the name suggests, this is so much more than just one palace. A mini city of sorts, it’s smack bang in the middle of Beijing and comprises 90 palace compounds with 98 buildings and is surrounded by a 50-metre wide moat.
 
The Great Wall of China – one of the world’s most iconic manmade attractions and now a UNESCO World Heritage listed site, the Great Wall of China is an incredible display of ancient architecture and defence strategy, and an inspiring feat of determination by the Chinese people. Extending more than 8,000 kilometres in length, there are numerous walking trails you can take, all of them offering their own unique highlights.

The Terracotta Army, Xian – this World Cultural Heritage site is considered one of the greatest archaeological sites in the world. Discovered underground in 1974, the ancient collection features hundreds of life-size terracotta sculptures representing the armies of Qin Shi Huang, the first Emperor of China.
 
The Yellow Mountain National Park, Huangshan – A UNESCO World Heritage Site, this area has jaw-dropping natural scenery comparable to nowhere else in China. Be sure to stay at least one night so you can arrange to see the beyond-belief sunrise over the mountain peaks, craggy rock formations and many twisted pines.
 
Hangzhou Hangzhou is referred to as China's “paradise on earth” due to its picturesque landscape, ancient cultural attractions, and the famous West Lake. As well as its well-documented scenic surrounds, Hangzhou is also a city boasting amazing food, entertainment, and a casually cosmopolitan vibe.

MUST KNOW TIPS

A lot of people will not speak English, so be sure to have a phrase book or translator app. Alternatively, particularly if travelling, have your destination written down in Chinese to show people when you need to. Do not drink the tap water in China. Expect delays and queues, and take them into account when planning your travel times. Know that driving can be quite a chaotic experience in China. The Chinese don’t use tissues to blow their nose. Instead they will spit. This may seem offensive to you, but it’s just as unattractive to them if you blow your nose into a tissue or hanky. Know that Chinese cities are extremely crowded, and personal space is something that is less of a concern or consideration.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? Whether you're holidaying to terrific Thailand or want to live it up in london, we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!