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Discover New Caledonia
- ALL
TRAVEL ALERT: View the latest travel information that may affect your trip. See travel alerts
- BAL
TRAVEL ALERT: View travel updates on Bali Earthquake and My Agung Volcano
- USA
TRAVEL ALERT: Learn more about Kilauea Eruption, Hawaii, USA
- HKG
TRAVEL ALERT: Learn more about Hong Kong Protests and Closures
- CHN
TRAVEL ALERT: Learn more about Coronavirus Outbreak China
- JAP
TRAVEL ALERT: Learn more about Typhoon Faxai Japan
- CHL
TRAVEL ALERT: Protests and Rioting, Chile Chile Protests and Rioting
- ASM
TRAVEL ALERT: Measles Outbreak, American Samoa Measles Outbreak, Pacific
- WSM
TRAVEL ALERT: Measles Outbreak, Samoa Measles Outbreak, Pacific
- PC
TRAVEL ALERT: Measles Outbreak, Pacific Measles Outbreak, Pacific
- TON
TRAVEL ALERT: Measles Outbreak, Tonga Measles Outbreak, Pacific
- FJI
TRAVEL ALERT: Measles Outbreak, Fiji Measles Outbreak, Pacific
TRAVEL INSURANCE FOR NEW CALEDONIA
Whether you're snokelling in world-class dive sites, shopping in Noumea or visiting a vanilla plantation Zoom has a travel insurance plan for your New Caledonia holiday. With our Comprehensive cover you'll be covered for trip cancellation, lost luggage, medical family emergencies and more....So what are you waiting for? Zoom to it!
WHY BUY WITH ZOOM
CRUISE COVER
If you're heading on a Pacific cruise, our cruise pack will cover you for any onboard medical treatment along with helicopter evacuation from ship to shore!
medical emergencies
If you become ill while travelling in New Caledonia, you'll have our medial cover with you. Our emergency assistance team is available 24/7.
COVER for your luggage
Your luggage and personal effects can be covered if they are stolen, permanently lost or accidentally damaged during your New Caledonian holiday.
Adventure activities
There are plenty of things to do in New Caledonia. Make sure you purchase our adventure pack.
Cover In A Flash
We keep things zippy. Our fast quotes and easy buying process will have you covered in no time. Buy direct today to get immediate cover.
Australian Owned
We are proud to be Australian owned and operated. Based in Sydney, NSW, our friendly team look forward to hearing from you.
easy claims
We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.
Peace Of Mind
Relax and enjoy your dream getaway knowing that you’re covered by award winning travel insurance.
NEW CALEDONIA TRAVEL INSURANCE FAQ'S
Comprising of dozens of islands in the South Pacific, New Caledonia will leave you spoilt for choice.
Make sure you're in the know before you go with our handy FAQ's below.
Make sure you're in the know before you go with our handy FAQ's below.
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Am I covered for cyclones and other natural disasters?
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Yes Zoom covers all unforeseen natural disasters. Cyclone season in New Caledonia is from November to April, however tropical storms and cyclones may happen in other months so it's important to take out travel insurance no matter when you travel.
In the event that your holiday is directly affected by an unforeseen natural disaster, including cyclones, you would be covered for cancellation, travel disruptions, additional accommodation expenses and lost deposits. Depending on the level of policy you purchased. However, in order to be covered you would need to have purchased a policy before news of the natural disaster hits the mainstream media.
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Do you cover cruising around the Pacific?
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Yes we do, but you need to purchase our cruise pack. You'll be asked whether you want to add on any extras to your policy, so be sure to check the cruise box to ensure that your covered should you require emergency medical assistance or even helicopter rescue.
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How much does it cost to visit the on-board doctor?
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Simple treatments, consultations and medications on board a ship are charged at private rates. These can amount to $250 for just a quick 10-minute appointment. If you purchase our cruise pack add-on you'll be covered for any on-board doctor visits, prescribed drugs, hospital stays and more.
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My cruise is visiting five Pacific Islands? Do I need to tell Zoom all destinations?
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Yes, you must tell us every country or region the ship will visit. If you neglect to do so you may not be covered for all the countries you are visiting.
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Am I covered for stomach bugs or dengue fever?
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As New Caledonia is a tropical country, there are a few diseases you may be at risk of contracting. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.
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How do alcohol and drugs affect my cover?
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When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.
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Am I covered for adventure activities?
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Check out our Adventure Pack to understand our cover for adventure sports.
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Am I covered for pick pocketing?
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Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.
COMPARE NEW CALEDONIA TRAVEL INSURANCE
COMPARE PLANS(Benefits are per adult) Expand to see benefits & limits in detail
|
Medical Only | Standard | Comprehensive |
|---|---|---|---|
|
Emergency
|
included | included | included |
| 24/7 Emergency Assistance Service | included | included | included |
| 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements. | |||
|
Medical
|
unlimited | unlimited | unlimited |
| Overseas Emergency Medical & Hospital ExpensesSO | unlimited | unlimited | unlimited |
| Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas. | |||
| Dental ExpensesO | $1,000 | $1,000 | $1,000 |
| Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth. | |||
| Repatriation Of RemainsO | $25,000 | $25,000 | $25,000 |
| Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia. | |||
| Hospital Cash AllowanceSO | $2,500 | $5,000 | |
| An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas. | |||
| Permanent DisabilityO | $25,000 | ||
| A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies). | |||
| Loss of IncomeSO | $10,400 | ||
| Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies) | |||
|
Luggage & Personal Items
|
$5,000 | $10,000 | |
| Travel Documents & Transaction CardsO | $2,000 | $5,000 | |
| Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution. | |||
| Luggage & Personal EffectsAS | $5,000 | $10,000 | |
| Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones. | |||
| Theft of CashPO | $250 | ||
| Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey. | |||
| Luggage & Personal Effects Delay ExpensesASO | $500 | ||
| Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/> | |||
|
Cancellation & Delay
|
chosen limit | chosen limit | |
| Pre-Departure Cancellation Fees & Lost DepositsPS | chosen limit | chosen limit | |
| Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters. | |||
| Pre-Departure Amendments to JourneyA | $2,000 | ||
| Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster. | |||
|
On-trip Disruption
|
chosen limit | chosen limit | |
| On-trip Cancellation Fees & Lost DepositsPS | chosen limit | chosen limit | |
| Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather. | |||
|
Additional Accommodation & Travel Expenses — Family Emergency — Emergency Companion CoverAS |
$10,000 | $25,000 | |
| Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies) | |||
| Travel Delay ExpensesS | $2,000 | ||
| Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies) | |||
| Special Event Transport ExpensesO | $2,000 | ||
| Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time. | |||
|
Other
|
$2,500,000 | $2,500,000 | $5 million |
| Personal LiabilityP | $2,500,000 | $2,500,000 | $5 million |
| Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent). | |||
Medical Only
Show Benefits-
Emergency included
- 24/7 Emergency Assistance Service included
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
-
Medical unlimited
- Overseas Emergency Medical & Hospital Expenses unlimited
- Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
- Dental Expenses $1,000
- Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
- Repatriation Of Remains $25,000
- Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
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Other $2,500,000
- Personal Liability $2,500,000
- Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
Standard
Show Benefits-
Emergency included
- 24/7 Emergency Assistance Service included
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
-
Medical unlimited
- Overseas Emergency Medical & Hospital Expenses unlimited
- Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
- Dental Expenses $1,000
- Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
- Hospital Cash Allowance $2,500
- An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
- Repatriation Of Remains $25,000
- Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
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Luggage & Personal Items $5,000
- Travel Documents & Transaction Cards $2,000
- Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
- Luggage & Personal Effects $5,000
- Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
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Cancellation & Delay chosen limit
- Pre-Departure Cancellation Fees & Lost Deposits chosen limit
- Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
-
On-trip Disruption chosen limit
- On-trip Cancellation Fees & Lost Deposits chosen limit
- Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
- Additional Accommodation & Travel Expenses<br/>— Family Emergency<br/>— Emergency Companion Cover $10,000
- Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
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Other $2,500,000
- Personal Liability $2,500,000
- Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
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Cruise unlimited
- Onboard Medical Expenses unlimited
- Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
-
Rental Vehicle Excess chosen limit
- Rental Vehicle Insurance Excess chosen limit
- Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
Comprehensive
Show Benefits-
Emergency included
- 24/7 Emergency Assistance Service included
- 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
-
Medical unlimited
- Overseas Emergency Medical & Hospital Expenses unlimited
- Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
- Dental Expenses $1,000
- Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
- Hospital Cash Allowance $5,000
- An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
- Repatriation Of Remains $25,000
- Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
- Permanent Disability $25,000
- A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
- Loss of Income $10,400
- Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
-
Luggage & Personal Items $10,000
- Travel Documents & Transaction Cards $5,000
- Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
- Theft of Cash $250
- Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
- Luggage & Personal Effects $10,000
- Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
- Luggage & Personal Effects Delay Expenses $500
- Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
-
Cancellation & Delay chosen limit
- Pre-Departure Cancellation Fees & Lost Deposits chosen limit
- Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
- Pre-Departure Amendments to Journey $2,000
- Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
-
On-trip Disruption chosen limit
- On-trip Cancellation Fees & Lost Deposits chosen limit
- Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
- Additional Accommodation & Travel Expenses<br/>— Family Emergency<br/>— Emergency Companion Cover $25,000
- Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over. (no excess applies)
- Travel Delay Expenses $2,000
- Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
- Special Event Transport Expenses $2,000
- Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
-
Other $5 million
- Personal Liability $5 million
- Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
-
Cruise unlimited
- Onboard Medical Expenses unlimited
- Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
-
Snow unlimited
- Emergency Rescue unlimited
- Medical transfer or evacuation if you injure yourself whilst on the ski slope
- Snow Pack $750
- Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
- Resort Closure $1,000
- Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
- Winter Sports Equipment Cover $1,500
- We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
- Winter Sports Equipment Hire $1,000
- Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
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Rental Vehicle Excess chosen limit
- Rental Vehicle Insurance Excess chosen limit
- Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
-
Bicycle Pack $15,000
- Bicycle Cover $15,000
- Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).
Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.
A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.
NEW CALEDONIA TRAVEL QUICK GUIDE
Can’t decide between a tropical island holiday and a European sojourn? Head to New Caledonia, the “French Riviera” of the South Pacific. This sunshine-filled paradise combines the best of both worlds, making for an unforgettable getaway..
Whether you're sipping cocktails from coconuts, snorkelling, scuba diving or swimiming with dophins, Zoom travel insurance has a plan suitable to cover your New Caledonian adventure. Compare Zoom's Travel Insurance plans for your holiday today.
VISAS FOR NEW CALEDONIA
Aussies with a return ticket can enter New Caledonia without a visa in most circumstances. However, conditions can change at short notice. Contact the nearest Embassy or Consulate of France for up-to-date information before you depart. Also, your passport must have at least six months of validity.ON ARRIVAL
La Tontouta International Airport is New Caledonia’s main airport. Located about 50km from Noumea, La Tontouta is a small and modern airport with a single terminal. There are several ways from the airport to your holiday accommodation. Jump aboard one of the many shuttle buses or mini bus services that are available, or hire a car from one of the many rental companies. You’ll find desks at the airport for Avis, Europcar, Hertz, Thrifty and more. For a thriftier option, take a left as you leave the terminal and ride the Carsud public bus. Taxis are available, but a journey into Noumea be very expensive.
GETTING AROUND
Renting a car is the easiest way to see the main island of beautiful New Caledonia. If driving doesn’t take your fancy, opt for a coach instead. New Caledonia’s comprehensive bus network is a comfortable and affordable way to see the country. The network comprises 25 routes and 360 stops across the entire main island. If you’re going to visit the breathtaking Loyalty Islands (we highly recommend it!), you’ll need to board a domestic flight, or take the Ferry Betico, a high-speed catamaran. Note: the boat ride can get bumpy!!
BEST TIME TO VISIT
There’s not really a bad time to visit New Caledonia. A semi-tropical haven of balmy bliss, the temperatures generally sit between 20°C and 30°C depending on the season, and the sun is almost always showing its face. So, forget your scarves and woolly socks. The most you’ll need is a light jacket to protect yourself from a cool evening breeze. The only exception to this rule is if you head to the spectacular central mountains during the cooler months of June to September for some amazing hiking. While uncommon, there is the threat of cyclones and tropical storms between February and April.WHERE TO GO
A picture of island perfection, New Caledonia boasts some of the most amazing landscapes and marine wildlife in the world, along with a fascinating Indigenous Kanak heritage, and cosmopolitan European flair inspired by its French colonial roots. Highlights include:Grande Terra: Grande Terre is New Caledonia’s main island and a place of breathtaking rugged mountains, incredible beaches and bays, and unmissable natural scenery both on land and offshore. The island is encircled by the world’s largest coral lagoon, which is UNESCO World Heritage Listed, and is populated by Kanak villages, cosmopolitan cities, historical sites, and more.
Noumea: The diverse and multicultural capital city takes all the best bits of France and serves them up in one beautiful island setting. High-end shopping, decadent European fare, laidback days in the sun, local cultural experiences. There’s something for everyone.
Isle of Pines: Turquoise waters, long stretches of empty beaches with sand as white as snow. It’s often called the Jewel of the Pacific and it’s easy to see why. Swim, snorkel, sail, relax, explore. The Isle of Pines is not to be missed.
Loyalty Islands: This archipelago wonderland comprises a scattering of island and inlets, all of them unique and all of them beautiful. Spend your days exploring this spectacular part of the South Pacific while meeting with the friendly Kanak people who make up much of the population. It’s located less than an hour from Noumea by plane.
MUST KNOW TIPS
New Caledonia can be expensive. Make sure you budget properly and do your research before you arrive to ensure you’ve got enough in your holiday kitty. Many shops and popular attractions are closed on Sundays and Mondays. Do not walk on corals as they are fragile. Do not go topless no matter how empty you think the beach looks. Be sure to use tropical strength repellent. Scuba diving and snorkelling is a must-do when in New Caledonia but do take care and avoid contact with such harmful species as stonefish and lionfish. Speak to a local tour operator or dive instructor to get more information. It is part of tribal life to greet passers-by, so expect to do a lot of waving. Be respectful of Kanak customs. Always ask permission of locals before exploring waterholes, tribal areas, or forests, or taking photos.ZOOMING ELSEWHERE?
Looking for a different white-sand, blue-sea island getaway? Check out Bali, Phuket and Penang. Or if you're planning to zoom to a different type of destination for your next holiday, we've got plenty of helpful advice on other popular travel destinations.
